Deliveries and shipments

Once your order has been placed and taken care of by one of our logistics partners competent in shipping, you will receive an email informing you that your order has been completed and with this you will receive a link and a tracking number to monitor the shipment. We remind you to also check your junk mail box if they have been erroneously redirected. For any problems related to shipping, contact customer service in advance.

Shipping cost

The Shipping costs are free in Italy , flat rate of €4.99 for international and EU

Preparation and shipping of the order

Most orders are prepared and shipped from our main warehouse within 24 hours of the order being processed. Most orders received by 3pm are managed and taken over by couriers within the day. Pending orders will only be shipped following verification of actual payment. You can follow the status of the shipment of your parcels via the tracking link received by email or, if the account on the site is active, directly in your reserved area in the "Orders" section. You can then, at any time, follow the order and in case of needs or problems related to it, contact our customer service via chat, telephone or email.

Delivery time

Delivery times on average are approximately 3/5 days from the time the order is shipped and are valid for the entire Italian territory.*

and 10/15 days for international standards

and 5/10 days for international express